Camille Fournier's avatar image.

My name is Camille Fournier, CTO of Rent The Runway. Previously, I was the VP Techni

My name is Camille Fournier, CTO at Rent the Runway

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  • What was the most hard to swallow feedback that you've gotten?

    [edit] And how do you respond to ensure that the feedback is taken seriously?Thank you!

    Camille Fournier's avatar image.

    The hardest feedback I ever got was when I was once told that I was creating a "culture of fear" on my team. It was early in my time as a manager and I was coming from cultures where it was OK for a manager to yell and generally be hard on their teams when they weren't performing. I didn't even know what a negative impact it was having. I'm grateful for that feedback because it was a major wakeup call for me and I have worked very hard to correct that behavior in myself.

    The good thing about this feedback was that it was something that I kind of had no idea was coming, so it wasn't feedback I had heard before and didn't know how to address. I responded by basically working hard on identifying when I was frustrated by something and checking myself several times before reacting to it. I also told my team to hold me accountable and let me know when I was behaving negatively towards others in the team. It has taken years, I still have the instinct to yell when something ticks me off, but constant awareness and effort to change my behavior has paid off over time.

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    Anonymous

    Thanks for the honesty Camille. Enjoyed reading the other answers as well here.

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    Anonymous

    Mad respect that you made an effort and took the feedback to heart. I've had a GM who was belligerent when hearing deadlines weren't met. His attitude permeated throughout the whole company and everyone was living in fear. Quick to blame in this case.