And how do you respond to ensure that the feedback is taken seriously?Thank you!
The hardest feedback I ever got was when I was once told that I was creating a "culture of fear" on my team. It was early in my time as a manager and I was coming from cultures where it was OK for a manager to yell and generally be hard on their teams when they weren't performing. I didn't even know what a negative impact it was having. I'm grateful for that feedback because it was a major wakeup call for me and I have worked very hard to correct that behavior in myself.
The good thing about this feedback was that it was something that I kind of had no idea was coming, so it wasn't feedback I had heard before and didn't know how to address. I responded by basically working hard on identifying when I was frustrated by something and checking myself several times before reacting to it. I also told my team to hold me accountable and let me know when I was behaving negatively towards others in the team. It has taken years, I still have the instinct to yell when something ticks me off, but constant awareness and effort to change my behavior has paid off over time.
Thanks for the honesty Camille. Enjoyed reading the other answers as well here.
Mad respect that you made an effort and took the feedback to heart. I've had a GM who was belligerent when hearing deadlines weren't met. His attitude permeated throughout the whole company and everyone was living in fear. Quick to blame in this case.