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My name is Michael John Escaño, AdU. Computer Science, Online Tech Support, Graphic designer

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  • Is it appropriate to bold previously missed questions on my emails?

    I noticed that when I send long emails with concerns in them, some usually don't get addressed in the response I get (which leads to more email exchanges). Is it appropriate to bold some parts of the text? Or would it have a negative effect on the reader?

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    In general, using formatting in emails is unprofessional. People expect emails to be text, not HTML. Try to keep them as short as possible to prevent a protracted back and forth exchange. It’s also important to give all relevant context.